Which factor can complicate the delivery of MTM services?

Patient resistance to discussing their medications can significantly complicate the delivery of Medication Therapy Management (MTM) services. Engaging patients in open and honest conversations about their medication regimens is crucial for identifying issues such as adherence barriers, side effects, and drug interactions. When patients are resistant, whether due to fear, misconceptions, or simply a lack of interest, it hinders the ability of pharmacists to provide tailored recommendations and support. This resistance can lead to missed opportunities for optimizing medication therapy, improving health outcomes, and fostering a collaborative relationship between the patient and the healthcare provider.

Other factors mentioned, such as having sufficient time during consultations, the pharmacists' advanced training in medications, and having clear clinical guidelines, generally facilitate effective MTM delivery rather than complicate it. Sufficient time allows for thorough discussions, advanced training equips pharmacists with the necessary knowledge to address complex medication issues, and clear clinical guidelines provide frameworks to enhance the quality of care.